Rehiring Former Employees

Rehiring Former EmployeesRehiring Former EmployeesREHIRING FORMER EMPLOYEES94% of senior managers would consider rehiring a former employee57% Very likely37% Somewhat likely5% Somewhat unlikely1% Very unlikely52% of workers would consider returning to a former employer21% Very likely31% Somewhat likely27% Somewhat unlikely21% Very unlikelyTop reasons job seekers wouldnt apply for a job at a previous employer1 Dissatisfaction with management2 Poor organizational culture fit3 Unfulfilling job duties4 Bridges burned by companyBenefits of Hiring Boomerang Employees+ Proven job performance and skill sets+ Can quickly assimilate and begin contributing to the team+ Require less training due to familiarity with company+ Known fit with the organizational culture+ Bring newly added skills, knowledge and experience

How to Source and Interview an IT Project Manager

How to Surce and Interview an IT Project ManagerHow to Source and Interview an IT Project ManagerHow to Source and Interview an IT Project Manager RossheimDoes your company have a needto hire an ITproject manager?Though an ITproject manager isnt upper management, recruiting for the positioncan often bea complex undertaking.These ITrecruiting tips on how to source and interview project managers, information technology, will help you find the talent you need.How to Source IT Project ManagersProjects managers can be sourced through a variety of organizational affiliationsRecent recipients of relevant certifications may be ready to change companiesRecruiting TipsMost clients are asking for five years of experience in IT and project management, says Jim Gibson of Gibson Consultants. They may settle for something thats close to that.The stuff that turns up quality candidates is networking, says Leah Mason, director of operations at Four Kitchens, a web design and development firm. That mea ns referrals from within, recommendations from peer firms, and our involvement in open-source development communities, from local meetups to internal forums and conferences on digital project management. We keep eye open for people who could be the right fit.How to Interview Project Managers, Information TechnologyThese tips will help you prepare to conduct an interviewAsk the candidate to address complex hypothetical scenarios that involve technical, organizational and interrolleal challengesCandidates should meet with the full range of prospective colleagues managers, peers and reports. Be sure your staff knows how to conduct an interview.Recruiting TipsBehavioral interview questions are extremely important for evaluating the candidates talents, both technical and nontechnical, says Gibson. You need to get to how the candidate thinks. Why do they want to do this job, take this career path? Its important to under their skin.We first do a phone screen, just to see that the candidate can connect with us via video chat and have intelligent conversation, and to check for any red flags, says Mason. Then one of our subject matter experts will have a much more in-depth conversation with candidates who pass the phone screen - an in-person interview if the person is local, to see how their levels of energy and excitement come through when we talk about what our company does. More ResourcesHow to Hire an ITProject ManagerHow to Conduct an Interview and Impress Top CandidatesAre Your Guilty of these Hiring Mistakes?

What Happened When I Stopped Trying to Out-Man The Men At Work

What Happened When I Stopped Trying to Out-Man The Men At WorkWhat Happened When I Stopped Trying to Out-Man The Men At Work Weve all seen the sad and discouraging statistics on the state of women in technology leadership positions Only seven percent of investor money goes to women-led startups just five percent of leadership positions in the technology industry are held by women women are mora likely than men to leave tech positions (41 percent vs. 17 percent) . Yet for a long time, I didnt think about being a woman in a male-dominated field. I just focused on being the best.I grew up in Alaska playing basketball and ice hockey. In the classroom, I set the curve. I am competitive on every level, but mostly with myself. When I entered the very male-dominated worlds of financial services and technology , I didnt give a thought to gender or that I was often the only woman in the room. I knew how to compete. I studied how my peers succeeded and modeled their behavior. I started dressing like a man (blue suit with that God-awful silk bow tie), swearing like a man, dominating conversations like a man. And it worked. Until it didnt.I hit the wall when I took a role as a senior technology leader at a large Bay Area company. I was the first and only female leader on the team. I approached the job with the playbook that had served me so well - shoulders back and chin up, ready to tackle anything. I was driven, ambitious and wanted to make an impact.Quickly, I was labeled too aggressive and constantly posturing for the bosss job - actual quotes from a very negative performance review . The feedback didnt sit well with me. My truth was nothing like what I was hearing. The more I fought like a man, the worse my situation became.It was a turning point for me. I realized then that I cant out-man the men on my teams, and I shouldnt have to. It took me more than 20 years to grasp I will never be seen as a man, treated like a man or have the same rules as a man - so I need to embrace my feminine, authentic self. I need to celebrate the innate and unique gifts I bring to every workplace and every problem. When I made this shift, it didnt change the environment I was working in, but it made it easier for me.I stopped fighting so hard. I listened to Deborah Gruenfeld , a hochschulprofessor at the Stanford School of Business, talk about power and influence and how our bodies speak louder than our words. I realized that I could try to soften my words, or change my language and it wouldnt matter. So, I stopped physically posturing as a man, and I finally gave myself permission to relax my body. Suddenly conversations could be conversations versus confrontations.I tapped into all the emotions that lived within me - joy, fear, love, anger, surprise, disgust, sadness, courage and shame - and learned they all had a place, and that I could bring them to work. And I did. My peers responded, my staff responded, my boss responded. Best of all, I finally felt like myself. In honoring my femininity, I was able to be a better leader, and influence to greater impact.Fortunately, my own revelations came as the world started to wake up to the depth and breadth of unconscious bias in tech. The environment is changing, albeit slowly.The boss that gave me the harsh feedback went through unconscious-bias training. After class he came to me and apologized, realizing the feedback directed at me had been rooted in the fact that I was the only woman on the team rather than in my specific behavior.Bias shows up everywhere in the workplace. Its in the way job descriptions are written (the more specific and technical, the fewer female candidates apply) the makeup of the interview panel (if diverse candidates dont see anyone like them on the panel, theyll be less likely to accept the job) and in salary negotiation (women, who historically have earned less than men, start negotiating from a lower position, perpetuating the delta).And all of this bias happens before a woman even joins a company. Bias continues into the job, as managers use language to describe men as leaders and risk takers, and more communal language to describe women as relationship-oriented and empathetic, which leads to promotion at faster rates for men.Changing how you show up as a female tech leader in the office will not break through all of this inherent bias. Clearly, we still have significant work to do to change the statistics. As women, we have a responsibility around how we are showing up - and how we are asking men to show up for us. When we truly live into our power, we will be best positioned to make it happen.I have just taken a new role as Chief Technology and Operations Officer at DocuSign and this unapologetic woman is going to use every ounce of her power to make a difference for women here and everywhere.This article was originally published on Refinery29 . It is reprinted with permission.

3 Emerging Trends Automotive Engineering

3 Emerging Trends Automotive Engineering 3 Emerging Trends Automotive Engineering Not too many people know automotive trends the way the staff does at The Ohio State Universitys Center for Automotive Research (OSU CAR). This interdisciplinary research center at OSUs College of Engineering focuses on advanced electric propulsion and energy storage systems, engines and alternative fuels, intelligent transportation and vehicular communication systems, autonomous vehicles, vehicle chassis systems, and vehicle safety.One of the biggest trends right now in automotive engineering is improving engine efficiency and fuel economy, says Giorgio Rizzoni, director of OSU CAR. This includes downsizing, down-speeding, direct fuel injection, and boosting.Other engineering trends focus on improving transmissions (adding speeds), accessory load reduction through the intelligent energy management of other vehicle components, vehicle electrification, hybridization, improved battery management systems, n ew battery chemistries, and power electronics.Weight reduction in vehicle subsystems is also being tested by using lightweight structures made from alternative materials such as aluminum, magnesium, composites, plastics, and multi-material construction, adds Rizzoni.OSU CAR battery aging laboratory. bild OSU CARBattery SystemsBattery management systems are being designed to meet performance, life, and warranty goals for both batteries and their monitoring and management systems. Automakers need to fully understand how varying operational limits affect the life of battery systems through extensive testing and modeling, followed by developing sophisticated algorithms to track and predict various parameters, such as state of charge and state of health through the life of the battery, comments Rizzoni.In order to expand battery operating range and reduce costs, some researchers are designing and testing new battery chemistries and subsystems. Advanced chemistries could allow batteries t o operate through greater temperature extremes, last longer, and reduce weight and cost. Other efforts are being made to reduce the cost of the ancillary systems, such as cooling, to further reduce the total cost of the battery system.Downsizing and TurbochargingThe two main benefits in downsizing an internal combustion engine are thermodynamic and mechanical. From a thermodynamic point of view, the engine operation will move towards higher loads, at which the engine efficiency is higher, says Rizzoni. From the mechanical point of view, the positive aspect lies in the reduction of the friction in the piston units, together with the reduction of the number of cylinders.Downsized engines are lighter than conventional engines, thereby reducing vehicle mass and the improving vehicle fuel consumption. Turbocharging recovers the energy of the exhaust gasses to increase the inducted charge, therefore increasing the power-to-displacement ratio. A downsized and turbocharged engine has the po tential to have the saatkorn or better performance as a non-downsized, normally aspirated engine, with the advantage of a significant increase of fuel efficiency, says Rizzoni.Advanced Combustion ModesEngineers are working to increase the efficiency of internal combustion engines by developing several advanced combustion modes. One of these modes is called (homogeneous charge compression ignition) HCCI. In the HCCI combustion, a highly homogenized mixture of air, fuel, and combustion products from the previous cycle is auto-ignited by compression. This combustion mode aims at combining the advantages of modern diesel and gasoline combustion processes, namely low emissions and high efficiency, states Rizzoni.Another research trend targets ways to recover the energy that is normally dissipated through the coolant and the exhaust gas systems of automotive powertrains using innovative waste heat recovery devices. These systems can convert thermal energy into mechanical or electrical ene rgy, thus increasing the overall efficiency of the vehicle. Organic Rankine cycle, thermoelectric systems, turbocompounding, and recuperative thermal management systems all have potential for significantly increase engine efficiencies.A smaller but still significant aspect of fuel-efficiency research is called intelligent energy management. This ability to more intelligently control the accessory loads in a vehiclesuch as the alternator or power steering, etc.will also contribute to better gas mileage, says Rizzoni. With smarter control of these loads and the addition of stop-start technology there can be significant increases in fuel economy, with small or no increase in total vehicle cost.Mark Crawford is an independent writer.A downsized and turbocharged engine has the potential to have the same or better performance as a non-downsized, normally aspirated engine.Giorgio Rizzoni, director, OSU CAR

12 Tips for Connecting With Your Interviewer

12 Tips for Connecting With Your einstellungsgesprcher12 Tips for Connecting With Your InterviewerTheres a lot that determines yoursuccess in an interview-from how you answer questions to the questions you ask,andfrom the quality of your resume and portfolioto your timeliness and manners. Who Youll Interview With Who will you meet when you interview for a new job? There are a variety oftypes of job interviews, and who youll be talking to depends onboththe job and the organization. Yourinterview-especially for ascreening interview, afirst-roundinterview, or an interview with a large employer-may be with a human resources manager or recruiter,to assess your qualifications for the job. In this case, it will be aphone,video (e.g.,Skype), or in-personone-on-oneinterview. At smaller companies, your interviewer may be your prospective manager. In some cases, youllmeet with a panel- a group of people who will ask you questions about your qualifications. If the employer holdssecond interv iews, youll most likely meet with the person youll be reporting to, and you may also meet with prospective co-workers and/or direct reports. How To Build Rapport During a Job Interview Though its always important to be polite and professional, establishing a rapport with your interviewer is also key to success. If an interviewer feels an affinity for you as a person, he or sheismoralikelytofeel positive about hiring you as an employee. After all, employers look for recruits who interact effectively with co-workers, clients, and supervisors, and of course, everyone wants to work inapleasantenvironment. If you fail to connect with your interviewer during the interview, he or she might assume that youmaynotinteractwell withotherco-workersif you were hired, so its important to make a good impression. Accordingly,your interview preparationshould extend beyond what youwillsay during your meeting. You should also think about how youll relate to your interviewer on a personal level. The following suggestions will help you optimize the interpersonal component of your interview performance. 12 Tips for Connecting With Your Interviewer Start the interview the right way.Greet your recruiter warmly,as if he or she were a person you were looking forward to meeting. Say something like So glad to meet you as you exchange a firm,thoughnot crushing,Hereshow to introduce yourselfat a job interview.Be friendly and personable.Smile and exude personal warmth whenever appropriate during your meeting. Be genuine in your interactions and express positive emotions about the position and the company. Interviewers are more likely to view affable candidates favorably, so its important to be enthusiastic and optimistic. Show your interest in the person as well as the job. Show an interest in your interviewer during the warm-up phase of your interview by asking some questions about them. Making casual small talk before thesubstantive questioningbegins can help to put both you and yo ur interviewer at ease. Questionssuchas,How long have you worked here?,Have you had other roles at the firm?,or How long is your commute? can help torelaxyour interviewer andhelpthemwarmtoyou.Make it personal.When appropriate, share some personal information about yourself. Revealing some of your outside interests or background information can help an interviewer relate to you as a person. Remember good posture.Sit up straight and lean slightly forward towards your interviewers to engage them and showthatyoureinterestedin what they are saying.Eye contact is important.Make frequent,but not piercing,eye contact with the interviewer to demonstrate that you are listening carefully towhattheyresaying.Show your interest.Nod and activelyshow that you are listeningby saying things like,I see, I understand, Sounds good, and follow up with questions when appropriate.Pay attention to everyone.Inmultiple-interviewersituations, make sure you payequalattention to each person. It is important to e stablish a positive rapport withalloftheinterviewers,andnot just thosewithwhom you feel a natural chemistry. Hereshow to handle a group interview. Show that you get it.Paraphrase important or complex messages delivered by your interviewer to demonstrate that you understandhis/her point.Ask about company culture.Demonstrate your interest in thecompany culture, whether by asking a follow-up question or initiating the question on your own, so that your interviewer sees youre keen to become part of the team. For example, you might ask, Whats camaraderie like between employees?,Do co-workers ever get together outside of the office?,or Do you offer any team bonding opportunities or excursions?. Thank your interviewers.Express your sincere gratitude for their time and the insight that they have provided as you complete the interview. Be sure toclose the interview on a positive note.Dont wait to follow up. Follow up immediatelywith athank you emailor note, oreven a phone call, and mention s pecific reasons why you found the interviewer helpful.Dontforgettoalsosaythat you enjoyed meeting with them and hope that you would have the opportunity to work together. If you have met with multiple interviewers,personalize your communicationsby adding something unique to each email.

An Honest Perspective on Customer Service on Resume

An Honest Perspective on Customer Service on Resume What Is So Fascinating About Customer Service on Resume? While traditionally you might consider customer care for a service from a geschftsleben to a consumer, its also applicable within an enterprise. If youve ever worked in customer assistance, you are aware that it is a job which might not be glamorous, but is totally needed. Customer service is a significant portion of every company. Superior customer service ends in customers that are delighted with the service they received, but who may not go on to offer feedback or reviews for you as well as the business. In all honesty, customer service is a crucial part of a department in an organization and is more so in departments in direct and constant contact with customers. Do not await the client to confront you about being late. You ought to carefully listen to the client. If a customer gets beneath your skin or if youre frightened you will involve your individual feelings, step away from your desk or ask the client to hold as you take a few deep breaths. The above is a clear case of how sample customer service resumes are best structured and the best way to write them for high likelihood of succeeding. Your resume objective needs to be relevant and targeted to every different job prospect. Theres a high probability nearly all of their resumes will appear precisely the same. Generic resumes dont always have what is necessary to get yourself noticed. There are particular set of skills necessary for the customer service jobs. At the same time that youll learn many essentials at work, youre want to start out with a good grasp on some basic skills. Excellent customer service skills are crucial for many different sorts of jobs. Everyone can benefit from improving their customer service abilities. How to Choose Customer Service on Resume Skills lists generally speaking are tools you may utilize to help craft your application materials before you select a particular lokalitt. Resumes dont need to be one page. Heres What I Know About Customer Service on Resume Study the work ad carefully to ascertain which skills are definitely the most relevant for the position available. Importance of Resume in Job Search When youre looking for work, youll need to compose an application and send it to the business. Definitions of Customer Service on Resume The very first thing you could do is to locate a customer service resume sample thats at least close to the format that you prefer to create. For those who have a lot of experience in customer support, you can want to use a combination format to highlight both your years of expertise and accolades. A premium quality sample customer service resume will incorporate numerous suitable key terms and phrases that could comprise phrases like customer satisfaction, customer retention, processes or efficiency, based on the particular job. If youre professionally certified on technology o r a particular management practice that supplies a title, it would likewise be advantageous to note it at the commencement of your resume. The Battle Over Customer Service on Resume and How to Win It Luckily, there are lots of businesses offering employment services today. Even if you just happen to neglect to include things like the education section in the slightest. Theres a whole lot of focus on customer self-service in the contact center business, and weve got a portal that makes it possible for some of it, Iles states. In addition, there are resume writing guides that you are able to count on, and all you need to do is to get a study on it and gain knowledge on how youre going to make yours effectively. Providing satisfaction demands a comprehension of your customer profile and sensitivity to their requirements and aspirations. You must be alert to the job functions of a customer service personnel for you to be aware of the competencies regarding their work processes, which you might write in your resume. Some forms of customer-facing jobs do need an outgoing personality, but others dont. Problems are typical in workplace settings, which means you must understand how to work with others to verstndigung im strafverfahren with issues that inevitably emerge. Customer Service on Resume Can Be Fun for Everyone You must get an insight of how professional hirers pick out relevant sides of your skills from between the lines. Thus, take a while to brainstorm all sorts of public interaction youve engaged in. Based on the industry in which youre asking for a customer service role will be dependent on the precise skills you should do the job. If you dont know the remedy to an issue, the best type of support professional will secure a customer over to someone who does. Customer Service on Resume Ideas You should be attentive with all the things your client is saying. Many times, customer service professionals need to deal with people who might be dissatisfied or in need of experiencing a problem solved. Sometimes the customer care world will throw you a curveball. Include a few of the methods you have dealt with difficult customers previously. Customers outlook towards a specific service or product is tremendously affected by the employee whos presenting it. To compose the objection section of a customer service resume, you want to discover the significant tasks to be carried out at work. It takes in a number of different jobs. If you discover you cant honor a deadline for some reason, get in touch with your customer before the deadline and say so. Why Almost Everything Youve Learned About Customer Service on Resume Is Wrong Some customer service resume samples are offered on the internet, and they could have the ability to offer additional handy tips regarding inclusions, but they might not always have the most optimum structure. There is an abundance of resume samples readily available online. Its not essential to stick to just a single template when youre able to make one thats entirely your own. The template ought to be your idea generator.

Five reasons to get into HR

Five reasons to get into HR 5 Reasons To Consider A Career In HRPosted October 14, 2013, by Mike Kermode Theyre the strangers that come in to fix employee problems and workplace issues the faceless department upstairs in charge of morale and performance reviews. But theyre also the team taken for granted when the business is running smoothly, tirelessly working behind the scenes to hold the business together. If a business is a machine, then menschengerecht resources (HR) is the grease that keeps it well oiled. How an organisation manages its people has a strong bearing on how they view their work and their employer which, in turn, affects their attitudes and productivity. With a trend towards streamlined management and work practices, the last two decades have seen an explosion in HR as an industry and profession, with lots of jobs ripe for the picking for those with the aptitude and the qualifications. Forget about having to be a people person or a cold-hearted professional. Candi dates for this field need to be energetic, patient, natural leaders, determined, open-minded and customer-focused. With that in mind, here are five excellent reasons to consider making HR your vocation. 1. Opportunities From WHS coordinator to talent manager, HR positions can be found across all industries, mainly in medium-to-large companies. If you want to work in-house, youll be able to have your pick of employer from private sector companies, including banks, retail, tourism, construction and law firms, to not-for-profits and government. Some companies choose to outsource their HR processes, making HR and recruitment consultancies another big source of employment. The industry encompasses everything from employment consulting to career counselling, job redesign, learning and development, and remuneration so when we say theres plenty of opportunity, we mean it And, once youve developed base knowledge in the industry, you can open your career up to specialising in niche areas suc h as Work Health and Safety (WHS) and recruitment. HR professionals also have great long-term job prospects both in Australia and offshore 2. HR is diverse and challenging A lot of jobs fall under the umbrella of human resources. But a quick look at some of the roles and responsibilities involved in HR will tell you that its a multifaceted industry where you can work as either a generalist or a specialist in a specific area. Your day-to-day tasks can take you from recruiting talented people, to facilitating training and development and changing management strategies. With HR such an expansive industry, the scope for career diversity and expansion is enormous. Whatever your specific role, you will be integral in creating a positive, motivating work environment where staff morale is high and production is optimal, balancing the needs of employees and your organisation. 3. You play a vital role in the direction of an organisation The effect of HR management on an organisations product iveness, efficiency and culture is often subtle, but cant be overstated. Getting the right people into the business, training them and ensuring smooth communications and relationships all have a huge influence on a companys success. If you get behauptung things right, it will make the organisation one where quality people will want to work. That means that as an HR professional, youre in a position to make a real, palpable difference. You could change recruitment and training methods, create new communication channels, implement incentive strategies to drive good performance, facilitate close working relationships across the business, and boost productivity and profits by ensuring the wellbeing of your staff. In other words, you can make a real difference. 4. Its all about people While HR does involve specialised knowledge about employment law, employee contracts and change management, when it comes down to it, HR is all about people. According to the Australian Human Resources Inst itute, 34 per cent of people leave their job because they are bored 32 per cent due to not being promoted 27 per cent due to poor pay, and 25 per cent due to a poor worklife balance. All these factors contribute to wellbeing, motivation and productivity an employee will feel under-appreciated if looked over for vorrcken feel unfairly treated if theyre paid less than theyre worth under-motivated if not given responsibility and purpose, and disrespected if work demands overly impinge on their life. HR is therefore about figuring out what makes people tick. Having an insight into what motivates people, their values and attitudes to work and management, all helps you design and implement the workplace systems that will be most effective. And that can be challenging, because youre dealing with distinct personalities with different approaches to challenges and problems. So if you are a people person, theres a good chance youll love your work and enjoy the challenges of dealing with diffe rent personalities. Youll not just be helping the business youll be driving improved wellbeing for its staff. 5. An HR qualification can take you beyond HR HR has traditionally been a field that you can enter from other areas, such as management, administration, law and recruitment. A tertiary HR qualification will develop your fundamental HR skills and increase your chances of getting a job. Grasping the theories and methodologies of human resource management will help you then decide whether youre more inclined to specialise or continue to hone your generalist skills. These days theres a creeping movement towards integrating an understanding of HR practices into management itself. HR knowledge, skills and qualifications are becoming transferable to other roles not just those labelled as HR. If youre looking for a career in management down the track, your experience and qualifications in HR are going to be valuable assets. Statistics sourced from Job Outlook What else will help yo u? If youre thinking about going headfirst into an HR career, these are some useful attributes to possess Tertiary qualifications in a relevant field, or equivalent experience An interest in the business youre working within Solid computer skills (spreadsheets, graphs, word processing and data manipulation) Ability to manage a high volume of work and self-motivate Stellar organisational and analytical skills Strong written and verbal communication skills, and the ability to deal with people at all levels A good grasp of data entry, reporting and data management practices (which youll get with an HR course) Accounting skills (which youll also get with an HR course) Best of luckHuman Resources ResourcesIT recruitment consultant sample resumeIT recruitment consultant sample cover letterCareer Insider StoriesLynette Corcoran-Sugars - Engagement Officer, The Australian Red CrossLiz Razzano - National HR Manager at Star Pharmacy GroupElise McFarlane - Group People SafetyEnquire zugnglich Enquire OnlineCertificate IV in Human ResourcesEnquire Online Enquire OnlineBachelor of Business (Human Resource Management)Enquire Online Enquire OnlineCertificate IV in Human ResourcesEnquire Online Enquire OnlineMike KermodeRelated ArticlesBrowse moreCoworkersEMPLOYER RESOURCESTop 8 team bonding exercisesWorkplace getting you down? Why not try Julias top 10 team building activities that could make every day feel like Friday.JOB HUNTINGNetworkingLinkedIn 101 How To Make A Great LinkedIn ProfileLinkedIn can be a professional gold mine but many people arent making the most of it. We show you how to boost your profile and, in turn, your career.Human resources career fact sheetA career in HR is a career worth having Find out more about this rewarding industry in our career fact sheet